Refund and Cancellation Policy

Last updated: 31 October 2026

Draft - pending legal review. Items marked [TO CONFIRM] are not final.

This policy covers payments for the Honest Hire Yearly plan for candidates and employers. Using the Free plan costs nothing. Honest Hire never charges candidates a placement fee.

1. The Yearly plan

The Yearly plan is a one-time payment that gives access to contact details for one year from the start date. It does not renew automatically [TO CONFIRM].

2. Cancellation

You can ask to cancel at any time. Email contact.honesthire@gmail.com or WhatsApp/call +91 74835 62299. After cancellation your account returns to the Free plan [TO CONFIRM: immediately or at the end of the paid period].

3. Refund eligibility

Refund window: [TO CONFIRM: e.g. within N days of payment].
Partial or pro-rata refunds after the window: [TO CONFIRM: yes/no].
Duplicate or failed payments where money was taken: refunded in full after we confirm with Razorpay.
Accounts closed for breaking our Terms: [TO CONFIRM: refund treatment].

4. How to request a refund

Send your registered email or phone number and the payment reference to contact.honesthire@gmail.com. We will reply within [TO CONFIRM: number of working days]. Approved refunds go back to the original payment method through Razorpay, usually within [TO CONFIRM: e.g. 5-7 working days] depending on your bank.

5. Questions

Grievance Officer: [TO CONFIRM: Grievance Officer name and designation]. Email contact.honesthire@gmail.com or WhatsApp/call +91 74835 62299.